Shop #B1-36, Promenade @ Pelikat, Singapore 537643

Terms & Conditions

ORDERING:

For birthday parties and other events please contact us via email (tanya@fusspotandfoodie.com) or phone (+65 84441183) and allow us atleast 01 business day to reply and confirm availability. 

A minimum guest count of 15 Kids & 25 Adults (for kids + adults menu) / OR / 35 Kids (kids only menus) will be needed . Please reach out for information if you are looking for catering adults-only parties.

We request our clients to communicate any changes in guest-count to us at the earliest possible and no later than 05 business days before the date of the party. This allows us time to issue a revised invoice reflecting the change (if any) and plan our inventory and cooking schedules.

We request a minimum 4 week notice for all catering orders. That said, we are at times able to accommodate bookings for smaller parties and events on a shorter notice. Please write/ call to know if bookings are available.

PAYMENT AND PRICING:

Fusspot & Foodie prices the cost for food on a per child and per adult basis which varies as per the menu designed for your event/ party.

To secure your catering booking, F&F requires a 50% Deposit to be made via Bank transfer upon confirmation of the menu. Balance payment will need to be made in full atleast 05 business days prior to event date.

DELIVERY CHARGES

For orders with party size fewer that 40 adults, a $40 delivery fee will be charged. Deliveries to Sentosa may incur additional charges.

For party size exceeding 40 adults, delivery will be free (For mainland only).

CATERING SERVICE:

Serviced Events:

Fusspot & Foodie provides self-service catering set ups.

A suitable table and table cover must be provided by the client / event planner at the venue.

Please allow between 1 to 2 hours for us to set up and style the food table, depending on the size of your party/event.

Additional hourly charge will apply if you need our team to be present during the course of your party/event to top up the food table and keep it tidy. Please contact us for more information and charges if you require this service.

For serviced events, please allow at least 01 hour for our team to clear away the food table and pack up at the end of your party.

Partywares:

F&F Does not supply party wares (plates, cutlery, paper napkins or drinking cups).

Eco-friendly disposable plates, crockery, drinking cups, paper napkins can be provided upon request at an additional cost.

Theme-based party ware will need to be arranged by clients and we are happy to make suggestions on where these can be purchased.

Theme based printables, toppers, bottle wrappers, popcorn cups etc are an important part of our food presentation. Charges for these are not included in the food cost and are calculated separately (in case not provided by client/ party planner).

Serving Ware Rental:

Food is served in disposable platters and trays unless other wise discussed.

Re-usable Plastic Beverage bottles (for kids only) can be provided on rental basis upon request. Drinking straws are not included.

Decorative serving ware (Platters, boards, trays, bowls, dispensers etc), can be provided on rental basis upon request.

A security deposit will be charged for all decorative serving ware provided by Fusspot & Foodie. Charges for any damaged/ lost serving ware will be deducted from the deposit.

Security deposit will be refunded via bank transfer with 02 business days after all serving ware has been inspected upon return.

All decorative serving ware must be cleaned (non-serviced events only) and returned within 2 business days.

Location based Serving ware Collection Fee will apply for events that are not serviced.

FOOD HYGIENE & ALLERGEN INFORMATION:

Food quality and service is of utmost importance to us. Our chefs have current food hygiene and handling requirements from the NEA.

All food should be consumed shortly after set up (within 02 hours) and during the course of your party /event. Fusspot & Foodie will not be responsible for the quality of left over food taken away from the event. ​

Fusspot & Foodie is able to provide to client-requested allergen-free menus for parties and other events, but there is always a risk of contamination as our kitchen also handles ingredients including but not limited to Eggs, Dairy, Soy, Nuts, and Wheat. Although every effort is made to prepare our allergen-free menus with care, customers and their guests concerned with food allergies need to be aware of this risk.

CANCELLATION POLICY

Upon confirmation of an order F&F commits time and resources to your event. Cancellations result in lost income and business opportunities in an amount difficult to precisely calculate and the following cancellation limitations will apply: Cancellation of orders made more than 21 business days prior to booking date will not be charged and deposit will be refunded in full.

Cancellation of orders made 15-21 business days prior to the event will be charged 15% of the contract. Cancellation of orders made 10-15 business days prior to the event will be charged 25% of the contract. Cancellation of orders made 05-10 business days prior to the event will be charged 50% of the contract.Cancellation of orders made less than 05 business days prior to the event will be charged 100% of the contract.